A guest journey that runs itself.
From pre-arrival to self check-in and keyless access, everything guests need lives in one branded portal, opened with a booking reference, fed by the bookings you already manage.
What guests do before they ever reach the desk.
Registration, payment and keys all happen ahead of arrival, so the front desk greets guests instead of processing them.
Registration done before they pack a bag.
Guests fill in their details and identity document online, so every arrival is registered and paperwork-free.
- Online registration from any device
- Identity document details captured
- Signed off before arrival
A branded flow that collects everything ahead of time.
A pre-arrival journey in your own branding gathers contact details, trip type, occupancy and arrival times before the stay begins.
- Fully branded to your property
- Trip type, guests and occupancy
- Arrival and departure times
Guests arrive already checked in.
With registration and payment settled ahead of time, guests confirm their rooms and check themselves in. The desk sees the whole flow live.
- No desk queue on arrival
- Optional security deposit
- Works alongside staffed check-in
Keyless access on arrival. No plastic.
Slide to unlock on the phone and the door reacts: the indicator turns green and the handle releases. The moment a guest is checked in, room and shared-area access appears in the portal, with nothing to hand out or collect.
- Passcodes ready on the day of arrival
- Open with a tap or a slide
- Room and shared-area doors
Balances settled before check-in.
Send a payment request through the portal so outstanding balances are cleared, over Stripe, before the guest ever reaches the desk.
- Outstanding balances collected upfront
- Card payments handled by Stripe
- City tax, extra nights and add-ons
Every guest, their own language.
The portal and house rules render in each guest's language. Twelve are supported, switch on the ones your guests actually speak.
Sell more from the portal.
Upsell room upgrades and add-ons right where guests are already planning their stay.
Policies, acknowledged.
Rules are agreed with a tick and a signature as part of registration, nothing left to chance at the door.
Give guests the experience they expect.
Available on any plan. We'll switch it on and walk your team through the portal in under an hour.